Support

Radiant offers clients following support services :

Radiant maintains stock of spares & parts to provide customer’s round the clock service support.

Radiant offers reliable one stop solution for your POWER needs.

 

Support Highlights

Mountanna Hardware

Failure of 30 kVA within 500 Hours for this rental user.

Radiant liaised with Perkins and the Perkins Distributor M/s Kanoo to ensure that effective and warranty replacement of pump was done in the shortest lead time. 

AL-Ain overseas-Ajman

Warranty failure on the engine.The engine distributor M/s Kanoo in UAE recommended that the engine be taken to the workshop for repairs  and fault identification during the weekend. Sensing the customer’s urgency and need for full time power, Radiant replaced the machine with a new 500 kVA unit from its store so that the customer’s  needs were not hampered.